Returns & Exchanges
At Unboxify, we want you to be completely satisfied with your premium electronics, which is why we offer a 14-day return window for items in their original condition. Whether you have changed your mind or received a defective unit, our streamlined process ensures a quick resolution.
Initiate Your Request
Log into your Unboxify account, navigate to your order history, and select 'Request Return' for the specific electronic item you wish to send back.
Prepare the Package
Securely pack the device in its original manufacturer packaging, including all accessories, manuals, and cables to ensure a full refund.
Ship the Item
Affix the prepaid shipping label provided by our support team to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our technicians verify the device's condition and serial number, we will process your refund or exchange within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing